JinnyRocks

JinnyRocks

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JinnyRocks

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JinnyRocks

Shop policies

Last updated on April 30, 2022

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Welcome to JinnyRocks!

I am very happy to see you in my shop, hope you will find something special for you or for your closest friends. At the moment I make necklaces and bracelets. Please feel free to contact me for any custom sizes or additional necklace/bracelet.

Please note: All my items are shipped from Estonia, Europe.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Payment is expected within 3 days and orders can be combined over that seven-day period. Only Paypal payment is accepted.

Insurance is by request and must be paid by a separate invoice which I will send once you contact me with a request. Make sure that Your country has this option and accept the insurance.

Shipping

All items will be send during 1-3 days after payment received by Air Mail as registered with first priority.
*INSURANCE is optional (payable by buyer) and available by request. I cannot be responsible for lost merchandise during the shipping process. Insurance cost is according to Estonian Post Office requirements. Please send me a request and I will send you a separate invoice through Paypal.

EUROPE UNION COUNTRIES
Shipping will take 1-2 weeks.
Faster service is available upon request (UPS or DHL) and will be processed individually.

UNITED STATES
Shipping will take 2-6 weeks.
Faster service is available upon request (UPS or DHL) and will be processed individually.

Additional policies and FAQs

Shipping Monday - Friday.
* You will be sent a note with the shipping details and confirmation number.
* I try to answer your messages within 12-24 hours.
* Please remember that each computer monitor's colors are calibrated differently and there may be variations.
* Please check the sizes of items (beads & pendants) by photos of the jewelry, also specific measurements are given.
* 25mm = 1 Inch (2,5 cm = 1 in).

CUSTOMER SATISFACTION & FEEDBACK
Feedback will be given once it is received and I know that you are happy with your purchase. I want to make you happy with your purchase and experience.

PACKAGING: Your purchase will be individually wrapped and sent to you in either a padded envelope or box with a copy of your invoice.

CONTACT ME: Please feel free to contact me if you have any questions or suggestions prior to purchase or afterwords. I enjoy hearing from customers and your comments are always welcome.